Briefing (Frequently Asked Questions)
Pharmacy Voice has worked with PSNC to issue a briefing on Frequently Asked Questions about repeat medication services. This has been produced in response to a growing number of plans emerging around the country to introduce measures that restrict community pharmacies from requesting repeat prescriptions on behalf of patients.
The briefing is designed to support constructive local discussions by shedding light on pharmacy processes and outlining issues to be taken into consideration for the most talked about proposals that CCGs have put forward – the “Coventry model” and the “Luton model”. Importantly, it highlights the benefits of the existing Repeat Dispensing service which is currently available within the national contract.
Pharmacy Voice position
In recent months, Pharmacy Voice has been made aware of some isolated concerns regarding the mismanagement of non-NHS repeat medication services (e.g. managed repeat services). Where these concerns are supported by robust, unbiased evidence of mismanagement rather than anecdotal or unsubstantiated views, we fully support these pharmacies being held to account. Disproportionate and reactionary responses that limit the availability non-NHS repeat medication services, such as a broad-sweeping ban on all community pharmacy teams ordering prescriptions from general practices on their patient’s behalf, can put patients’ health outcomes in jeopardy by increasing the risk of non-adherence.