Pharmacy Voice debates principles for patient safety in community pharmacy at sector event

On Monday 30th November Pharmacy Voice will use its inaugural Patient Safety Forum to confirm core principles for patient safety incident reporting and learning across the community pharmacy network. The core principles will subsequently be adopted by Pharmacy Voice member associations and rolled out across the sector aiming to improve patient safety in community pharmacy.

The Patient Safety Forum is an invite-only event and an opportunity to share best practice across community pharmacy and other sectors and meet with key healthcare stakeholders within the NHS and beyond to develop a shared vision for patient safety improvement. Around 100 delegates will gather to hear speakers including Suzette Woodward, NHS Campaign Director for Sign up to Safety, Rose Marie Parr, Chief Pharmaceutical Officer for Scotland and Carey Edwards, an aeronautical safety expert. The Forum will be chaired by Pharmacy Voice Board member and Pharmacy Superintendent of Well, Janice Perkins.

In September 2014 Pharmacy Voice committed to the NHS Sign up to Safety campaign and subsequently worked closely with NHS England to launch a Patient Safety Group (PSG) for community pharmacy Medication Safety Officers (MSOs) which is chaired by Janice Perkins. The Forum will showcase the work of the PSG this year and outline plans for the year ahead. These plans include the launch of a survey targeting all community pharmacy staff. Respondents will be asked for anonymous feedback on the current patient safety incident reporting and learning processes in place within pharmacies as well as the workplace culture around patient safety. The PSG aims to use the survey to help identify all of the obstacles which prevent open and honest reporting of patient safety incidents.

Janice Perkins commented: “The Pharmacy Voice Patient Safety Group’s insights, passion and determination to improve patient safety has led to fantastic collaboration and learning on how all parts of the community pharmacy network ensure optimum safety for their patients. One of the commitments Pharmacy Voice made when we joined the NHS’s Sign up to Safety campaign was that we would share learnings across the sector. The Patient Safety Forum will do just that. We have a fantastic line up of speakers and delegates and we will make the most of the opportunity to agree the core reporting and learning principles that can help to guide all those working in the community pharmacy network.”

Each MSO in the group is a member of the National Medication Safety Network, and acts as the main point of contact for their organisation with NHS England and the Medicines & Healthcare products Regulatory Agency (MHRA) on medication safety matters. At the request of NHS England, Pharmacy Voice founding member, the National Pharmacy Association, is acting as the MSO to the independent sector for pharmacies with fewer than 50 branches.