Making it happen

Pharmacy Voice and PSNC, with the support of the RPS, have launched the next phase of the Community Pharmacy Forward View (CPFV) project, with a new website and report outlining an implementation framework for delivering the CPFV vision. 

The bodies are inviting feedback from community pharmacy leaders, frontline teams and their local partners on implementation pathways for each of the three future roles for community pharmacy that are described in the CPFV.  They are also calling on national NHS leaders and the Government to commit to working with the sector to develop and implement the CPFV plan.

In August 2016 the national community pharmacy bodies published the Community Pharmacy Forward View as their shared vision for the future of the community pharmacy network.  Many of the ideas set out in this sector-led vision were reflected and reinforced in the recommendations of the recently published Independent Review of Community Pharmacy Clinical Services (the Murray Review).

In ‘Making it Happen’ the national pharmacy organisations take the next step toward turning both the Community Pharmacy Forward View vision and the Murray Review recommendations into reality, by setting out pathways for the policy change, professional development and partnership working required to enable community pharmacy to play its full role within an integrated health and care system.

To deliver the Community Pharmacy Forward View, we need to:

  • Raise awareness of community pharmacy services with the public, and strengthen relationships with service users
  • Support local leaders to build partnerships with colleagues across the health and care system
  • Harness technology and secure digital integration
  • Empower the workforce to develop their skills, manage change and work effectively within new structures, cultures and systems
  • Establish new ways of working and delivering integrated care, supported through appropriate funding and contracting mechanisms

Proactively support and facilitate sector-development and change management Over the past year, the community pharmacy sector has repeatedly called for a different type of dialogue with the Department of Health and NHS England; a partnership approach to implementing change that is based on a shared vision for the future, and builds from the existing strengths and value of the community pharmacy network. In publishing the Community Pharmacy Forward View, community pharmacy sector leaders showed that they have ambition and vision.  The framework in this outline version is being published in order to test the concept, and get the dialogue going on how we implement the Community Pharmacy Forward View. A vision and framework have now been set to guide the decisions and actions of stakeholders in the process of realising it.

We have the starting point for a different conversation about community pharmacy in 2017/18 and beyond; about how we can truly put community pharmacy at the heart of an efficient, effective and thriving NHS.  Feedback can be given via the newly launched CPFV micro site which explains the Community Pharmacy Forward View and the implementation framework in more detail, as well as showcasing pharmacy organisations who are pioneering new ways of working.

Commenting on this launch, Pharmacy Voice Director of Policy, Elizabeth Wade, said: “The Community Pharmacy Forward View vision has been well received by community pharmacy leaders, patient groups and politicians, as well as by colleagues in the NHS, local and national Government.  The recently launched Murray review supported the vision’s central idea of community pharmacy having an expanded role in the delivery of clinical and public health services and for genuine involvement of community pharmacy leaders in initiatives such as STPs. The launch of ‘Making it Happen’ shows that the sector not only has this broad ambition and vision, we also have a plan.  Working with colleagues across the community pharmacy network, and based on feedback on the initial vision document, we have been developing an outline implementation framework to start turning that vision into reality. Achieving this will require coordinated effort from leaders within the community pharmacy sector, local and national commissioners, health and care partners, the Government and national NHS bodies and other stakeholders.    This has been a difficult year for community pharmacy. With this plan we now have the starting point for a different conversation about community pharmacy in 2016/17 and beyond; about how we can truly put community pharmacy at the heart of an efficient, effective and thriving NHS.  We hope the Government and NHS will accept our invitation to join it. “

Read the full ‘Making it Happen’ report here

Find more details about the Community Pharmacy Forward View here